January 9, 2008
Dear Customer:
Utility Bills
Due to the December Ice Storm, there has been a delay in sending out some customer utility bills and we have made a one-time adjustment in the January billing cycle. Your bill was sent out as planned in December 2008. However, you are receiving your January 2009 bill approximately one week early; your January meter readings will therefore cover fewer weeks than normal. Your February bill will arrive on our regular schedule. Because of the “early” billing this month, February’s bill will contain approximately one additional week’s usage. Thank you for your understanding and continued patience as our administrative operations get back to normal.
Ice Storm Wood Debris and Brush Pick-Up Program
The Town is planning a brush pick-up and disposal program for all town residents. Pick-up will be conducted both within and outside the Asian Longhorn Beetle (ALB) quarantine area. The Town brush pick-up program will begin at a date to be determined in late February or early March 2009. Once we have more details, the program will be widely advertised and residents notified. In the meantime, please do not stack or pile brush in a way that would interfere with traffic or snow removal operations on a public way, sidewalk, or other public area. As a general rule, brush for future pick-up should be stacked on your property at least 6 feet back from the edge of the road or 3 feet back from the edge of the sidewalk. DO NOT BLOCK HYDRANTS. Also, keep brush away from intersections so it does not block the
line-of-sight for motorists.
(Please remember that homeowners CANNOT remove tree material of any type from the ALB quarantine area. For further information and a map of the quarantine area please go to the Town’s Web site www.townofholden.net)
Post-Storm Safety Inspection of Electric Services
As an added service to our customers, HMLD personnel will visually inspect every electric meter and service line in the town. Over the next few weeks, town personnel will inspect all overhead electric lines that run from the utility pole to the home and the electric meter. During this visual inspection, the personnel will also check the service equipment attached to the home: the weather-head and insulator, service entrance cable, meter box, and the main service panel (see diagram on reverse side). If there are no problems identified, you will not hear from us. However, if a problem is identified, you will receive a notice in the mail with appropriate instructions.
The Staff of the Holden Municipal Light Department thanks you again for your cooperation and understanding.
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